Explore how Dr. Tatiana Astray’s transformative programs have achieved a 92% average satisfaction rating across industries. Participants consistently commend her engaging delivery, practical tools, and actionable insights that enhance confidence and drive professional growth. From negotiation strategies to leadership essentials, this is where success stories come to life.
Empowering Success: Participant Testimonials & Case Studies
Shaping the Future of Leadership Through Custom Programs and Expertise
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Ontario Native Women’s Association (ONWA): Leadership Development for Indigenous Leaders
Ontario Native Women’s Association (ONWA): Leadership Development for Indigenous Leaders
In collaboration with Schulich ExecEd, we delivered the Schulich Executive Mini-MBA program specifically designed for Indigenous leaders. This culturally relevant initiative blended traditional Indigenous knowledge with modern business practices, equipping participants with:
Leadership Development Tools
Business Acumen
Negotiation Strategies
Impact:
Participants praised the program’s ability to address challenges unique to their communities, fostering confidence and leadership capabilities. -
WoodGreen Community Services: Job Offer Negotiation Workshops
We facilitated negotiation workshops tailored for mentors and mentees, focusing on practical strategies for job offer interviewing and negotiation techniques.
Participants highlighted the relevance of these skills for both professional and everyday life scenarios.
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ACCES Employment: Empowering Female Minority Entrepreneurs
Our work with ACCES Employment involved designing and delivering negotiation training for female minority entrepreneurs. These workshops empowered participants to:
Navigate business negotiations with confidence.
Assert their value effectively.
Overcome challenges unique to their experiences.
Impact:
Participants left with enhanced negotiation skills and the confidence to excel in entrepreneurial roles. -
Schulich ExecEd – Prep Doctors Upskilling Program for Internationally Trained Dentists
As part of this initiative, Dr. Tatiana Astray designed and delivered a workshop focusing on:
Negotiation Strategies
Cultural Mindsets
Communication Tools
Impact Metrics:
Overall Content Rating: 4.93/5
Relevance to Job Roles: Perfect 5/5
Participant Feedback:
"This course helped me understand the Canadian professional environment, which is crucial as an immigrant."
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Metrolinx – Leadership Essentials Workshops
Dr. Tatiana Astray designed and delivered 14 Leadership Essentials Workshops for Metrolinx employees, addressing:
Emotional Intelligence
De-escalation Strategies
Effective Communication
Impact Metrics:
Overall Rating: 4.45 to 4.84/5
Instructor Rating: 4.76 to 4.91/5
Participant Testimonials:
"The de-escalation methodology was incredible, and the DESO script will be so useful in my day-to-day work."
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MCCSS – Leadership and Communication Workshops
Dr. Tatiana Astray designed and delivered Leadership and Communication workshops for MCCSS programs, focusing on:
Effective Communication and Influencing Teams
Coaching and Conflict Resolution Strategies
Tailored Communication for Stakeholder Engagement
Impact Metrics:
Supporting Our Leaders Program (SOL):
Overall Rating: 4.68/5
Instructor Rating: 4.71/5
Emerging Leaders Academy (ELA):
Overall Rating: 4.63/5
Instructor Rating: 4.57/5
Participant Testimonials:
"The elevator pitch exercise opened my eyes to new knowledge and self-awareness! I will definitely put it into practice personally and professionally."
"The instructor was very engaging, approachable, and supported applying knowledge to day-to-day actions."
"Coaching through a problematic scenario and the development of the elevator pitch were very helpful takeaways."
These workshops equipped participants with practical tools and strategies for effective communication, empowering them to navigate leadership and workplace challenges confidently.
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IGM Financial – Certificate in Advanced Business Communication
Dr. Tatiana Astray designed and delivered the Negotiation Skills module as part of the IGM Financial Certificate in Advanced Business Communication. The workshop covered:
Planning and Preparation for Negotiation
BATNA (Best Alternative to a Negotiated Agreement) and Setting Aspirational Goals
Tactical Empathy for Building Stronger Agreements
Roleplay Scenarios for Practical Application
Impact Metrics:
Overall Rating: 4.31/5
Instructor Rating: 4.47/5
Participant Testimonials:
"The emphasis on the first moments of negotiation and the preparation phase was very helpful."
"BATNA and creating win-win agreements were key takeaways."
"The negotiation roleplay solidified the concepts into practical use."
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Magellan – Dispute Resolution & Managing Long-Term Relationships
Dr. Tatiana Astray designed and delivered a tailored program for Magellan employees, focusing on:
Dispute Resolution Techniques
Stakeholder Engagement Strategies
Long-Term Relationship Management
Impact Metrics:
Overall Rating: 4.50/5
Instructor Rating: 4.57/5
Participant Testimonials:
"DESO and managing stakeholders—great techniques for positive negotiations."
"Case studies and discussions on actual conflicts were highly relevant."
"Understanding the needs of others and developing strategies based on them was a key takeaway."
Participants appreciated the balance of theory and practical application, though some suggested extending the program to allow for deeper exploration of concepts.
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Quadra – Relationship-Based Negotiation Strategies
Dr. Tatiana Astray led an interactive, in-person workshop at annual company retreat, addressing:
BATNA and Bargaining Zone Preparation
Shadow Negotiation Theory
Simulations for Practical Application
Impact Metrics:
Overall Rating: 4.59/5
Instructor Rating: 4.64/5
Participant Testimonials:
"Tatiana was very knowledgeable and engaging, with a lot of perspectives I hadn’t considered."
"The simulations were challenging but insightful, pushing me out of my comfort zone in a productive way."
"This course made me rethink my approach to negotiation and provided actionable tools for improvement."
Participants found the session dynamic and relevant, with requests for additional industry-specific scenarios and extended time for exercises.
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Denison-Schulich Mini-MBA: Essentials of Mining Management
Dr. Tatiana Astray delivered the Decision Making and Negotiations module, tailored for mining management professionals. The session covered:
Team-Based Negotiation Frameworks
Decision-Making Models in High-Stakes Scenarios
Interactive Simulated Negotiation Activities
Impact Metrics:
Overall Program Rating: 4.50/5
Instructor Rating: 4.42/5
Participant Testimonials:
"The simulated negotiation was engaging and allowed us to test strategies without real-world risks."
"Breakout sessions were interactive and highly relevant to our roles."
"This was the best session so far—it actively engaged us and made learning practical."
Participants requested more time to digest materials and additional guidance for preparing group sessions.
Case Studies
Our case studies highlight a proven track record in designing and delivering impactful training programs tailored to diverse groups. These initiatives equip participants with future-ready skills, address unique challenges, and foster personal growth, professional development, and organizational success. By combining innovative content, practical applications, and measurable outcomes, our programs ensure participants can seamlessly apply their learning to real-world scenarios. Testimonials and client feedback emphasize the effectiveness of our approach, setting a benchmark in skill-building and workforce integration.
Case Study: Metrolinx – Leadership Essentials Workshops
Program Overview:
Dr. Tatiana Astray designed and delivered two-day workshops for Metrolinx employees in collaboration with the Schulich ExecEd team. The workshops focused on Leadership Skills, Psychological Safety, De-escalation Strategies, Effective Communication, and Emotional Intelligence. Each workshop day was delivered seven times, across 14 sessions, to groups of approximately 30 participants.
Key Metrics:
Overall Rating: 4.45 to 4.84/5
Overall Satisfaction: 4.56 to 4.92/5
Custom Satisfaction Metric: 4.62 to 4.87/5
Instructor Rating: 4.76 to 4.91/5
Program Highlights:
Participants received practical tools and techniques for stakeholder engagement, assertive communication, and conflict de-escalation. These tools were praised for their immediate applicability, empowering participants to handle workplace challenges effectively.
Participant Testimonials:
"Tatiana Astray was a fantastic instructor! Clear, straightforward, and practical. This has been the best internal training I’ve had to date."
"The de-escalation methodology was incredible, and the DESO script will be so useful in my day-to-day work."
"I appreciated the focus on stakeholder mapping and how to say ‘no’ constructively—it’s already changing how I handle my communications."
Recognition of Excellence:
The program’s innovative design, delivery, and outcomes earned organizational recognition within Metrolinx and beyond. It was nominated for the prestigious Learning Awards in London, celebrating excellence in learning and development.
This nomination underscores:
Organizational Impact: Addressing strategic priorities while achieving measurable outcomes.
Prestigious Standards: Excellence in fostering participant growth and long-term success.
Relevance and Effectiveness: A benchmark-setting combination of practical application and impactful learning strategies.
“Tatiana Astray was a fantastic instructor! Clear, straightforward, and practical. This has been the best internal training I’ve had to date.”
Case Study: Schulich ExecEd – Prep Doctors Upskilling Program for Internationally Trained Dentists
Program Overview:
In partnership with Schulich ExecEd, the Prep Doctors Upskilling Program was tailored to help internationally trained dentists transition into the Canadian dental sector. Designed in collaboration with the Schulich ExecEd team, this six-month online program featured 18 workshops focused on professional development, leadership, and industry-specific skills.
Dr. Tatiana Astray’s Workshops:
Dr. Astray designed and delivered the following highly rated workshops:
Negotiation Strategies for Stakeholder Engagement
Evidence-based techniques to persuade and influence effectively.Cultural Mindsets for Professional Success
Insights into adapting to Canadian workplace norms and expectations.Career Progression and Opportunities
Practical tools for identifying and pursuing career pathways in the Canadian dental sector.Communication Excellence in Workplace Interactions
Techniques for enhancing clarity, persuasion, and professionalism.
Participant Demographics:
Countries of Origin: Participants earned their degrees across 15 countries, including India, Iran, and Venezuela.
Career Stages: Participants ranged from NDEB certification candidates to professionals already working in the dental sector.
Age and Gender: The group included men and women aged 27 to 53.
Key Metrics:
Overall Content Rating: 4.93/5
Relevance to Job Roles: Perfect 5/5
Instructor Rating: 4.92/5
Participant Testimonials:
"The simulation exercise clarified concepts and their real-life applications."
"Dr. Astray’s session offered valuable insights into cultural mindsets and professional communication."
"This course helped me understand the Canadian professional environment, which is crucial as an immigrant."
Program Impact:
Participants reported enhanced confidence in navigating cultural and industry-specific norms, improved negotiation and communication skills, and greater clarity on career progression opportunities in Canada.
Program Recognition:
The Prep Doctors Upskilling Program reflects Schulich ExecEd’s commitment to fostering individual and organizational growth. Dr. Astray’s workshops exemplified the program’s innovative approach to addressing the unique challenges faced by internationally trained dentists, making it a standout initiative in professional development.
